Last updated: July 2026
These Terms of Service (“Terms”) govern use of Archer’s scheduling coordination platform and related SMS/voice messaging program (the “Service”), provided by Archer (“we,” “us,” or “our”) to senior living facilities and home care agencies (“Clients”) and, through them, to Clients’ caregiving staff (“Recipients”).
Archer provides Clients with tools to anticipate and manage shift coverage, including automated SMS and voice messages sent to caregiving staff to confirm shifts, request availability, and communicate coverage-related updates. Archer is a scheduling operations tool, not a staffing agency or marketplace.
By participating in Archer’s SMS program (as an employee or contractor of a Client), a Recipient may receive automated text messages related to their work schedule. Message frequency varies based on schedule. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.
Clients represent that they have the right to direct operational, work-related communications to their staff, and that such communications are disclosed through their employee handbook, onboarding materials, or equivalent internal policy.
Archer uses scheduling and messaging data solely to operate the Service for the Client that submitted it. See our Privacy Policy for details on data handling, including consent, opt-out, and data-sharing practices for the SMS program.
The Service is provided on an “as is” basis during pilot and general use. Archer does not guarantee shift coverage outcomes and is not liable for indirect, incidental, or consequential damages arising from use of the Service, to the maximum extent permitted by law.
Archer may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Reach us at evony@archerreliability.com.